FAQs

About Fine Taste Club:

Where is Fine Taste Club Based?

Fine Taste Club is a North American based company with operation centers located in Atlanta GA and Chicago IL

When did Fine Taste Club start operations?

After 2 years of hard work to transform a shared dream into a reality, Fine Taste Club started operations in May 2016 when its co-founders, who have more than 50 combined years of experience in the consumer packaged goods industry and have visited over 80 different countries, wanted to share their love of food, worldwide iconic products and all around fine taste.

Fine Taste Club’s online platform opened in Aug 2016 and first deliveries started Mid Sep 2016.

Is Fine Taste Club an e-commerce retail store?

Yes, and more! Fine Taste Club offers great gourmet food from around the world both as a subscription box membership and directly from its online store, delivered to your door.

Fine Taste Club also has corporate and food service divisions for corporate gifts and services and business-to-business operations.

What are Fine Taste Club hours of operations

Fine Taste Club hours of operation are Monday-Friday 10:00 am – 4:00 pm ET. Our website is open every day of the year 24/7 for order placements, subscriptions, order tracking, blogs and more

What are destination boxes?

These are carefully curated boxes containing 5-8 products from celebrated gourmet regions around the world.
The boxes are named after historic figures, iconic places and symbols from each region.
You will receive a box each month and can subscribe for just 1 month or expand your journey for 3, 6 or 12 months, taking advantage of attractive discounts!

What type of food is included in each destination box?

You will be delighted with great food from a different region each month ready to be enjoyed. No need to cook or follow complex instructions. A guideline developed in collaboration with our network of chefs and food connoisseurs to maximize the experience and taste of the products will be included in each box.

Can I select the products in the destination boxes?

No, all products are pre-selected by our food connoisseurs, the surprise is part of the experience! If interested in individual products, you can shop the products available in our online shop.

Is the subscription renewed automatically?

Monthly subscription term will be renewed automatically
Any other subscription term (quarterly, semi-annual and annual) won’t be renewed automatically. An email will be sent to the subscriber to remind him/her the subscription period is coming to an end and a new subscription (any subscription new term can be selected) needs to be submitted in order to continue with the service.

When do I need to pay my subscription?

Subscription fees are due at the beginning of each subscription term selected (1,3,6,12 months).

Can I cancel my subscription?

Yes, subscriptions can be cancelled according to cancellation policies. (link to cancellation policies)

Can I return a destination box?

Yes, a destination box can be returned according to return policies. (link to return policies)

Shipping, Returns and Cancellations

Please refer to Shipping (link), Returns and Refunds (link) and Cancellations (link) for further details.

Can I buy individual products?

Yes! you can buy one or more individual products and awesome pre-packed selections ideal for gifts at the shop section of the website.

Brands

Additional Information

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